As part of our operational support service you will receive FREE 24hr telephone support.

To help keep your tours running smoothly we provide a 24 hour emergency operational support service with every Botel tour booked. We are on hand to advise, liase and iron out any issues that may arise throughout the operation of your tours. Our dedicated on-call support will have all the relevant information and contact details to hand no matter what time of the day or night.

Office Hours Emergency Support Number (9am to 5.30pm, Mon to Fri):

Out of Office Hours Emergency Support Number (Mon to Fri 5.30pm to 9am + Weekends):
Please Note: This number is for emergency calls only in regard to tours already operating, please do not call for enquiries or company information as the on call operator will not have this information.

Email sales@botel.co.uk and subject your message '24 hour support'
or call 01709 703535 for more information.